Hello @helpless2020 thanks for sharing your story. I am sorry to hear about this teenager that has been having trouble coping lately. It is really great to hear that you are supporting them through this. From what you have described, it sounds like this teenager has been going through a difficult change lately. There are support services available that the teenager can use. Firstly, they can call Kids Helpline for some free, confidential support from a trained professional. There is also the option to webchat with a counsellor if that suits them better. There is also a webchat option provided by eHeadspace, where the teenager can also receive some support from a trained professional if they need it. However, these are not emergency services so if you are worried about the teenager or if they are in an emergency situation or need immediate assistance, it is important that someone contacts mental health services, or calls emergency services on 000. It would also be a good idea to encourage the teenager to have a chat with their school counsellor/psychologist as they would be able to support them through this.
If you would like to talk with a professional about how best to help this teenager, we offer a free one-on-one support service that you can check that out here if you're interested. Hopefully you find these services to be helpful!
